There's a third file in that folder, AuthManager.app, but the "malware" warnings are (I think) only about the two files listed above. Report malware to Apple to protect other users"Ĭlicking "Show in Finder" opens the enclosing folder, which is: "ServiceRecords.app will damage your computer" This file was downloaded on an unknown date. Report malware to Apple to protect other users" "ReceiverHelp.app will damage your computer" This file was downloaded on an unknown date. Both Firefox and Edge coughed up alerts indicating they couldn't run (OK, Apple silicon, shrug.) and I was prompted me to install Rosetta. Then I checked the other browsers she had installed from the old iMac. First thing I did was update to BigSur 11.6.2. In SetupAssistant, migrated everything from old iMac to new iMac. Booted it up, connected external hard drive from her old (very old) iMac that had a good recent Time Machine backup. Popups: " will damage your computer." Brand new iMac, ReceiverHelp.app - malware?! Wife bought a new iMac (24" M1 2021). Returning to Google for a more thorough look into the software, to my frustration I discovered it was probably considerably sketchier than first thought, and that all the content by more reputable publications is clearly thinly-veiled paid-for promotional material making the software look more reputable than it probably is. I quickly clocked this whole thing was probably a mistake, quit the program, disconnected my device and promptly uninstalled it. It's obvious that the free trial version acts as an incentive for the user to upgrade to unlock the 'deleted' content. Sadly, I took this at face-value, downloaded the software to my Macbook, plugged up my iPhone and let it scan away. The PhoneRescue application is heavily marketed a quick Google search returns many reputable publications promoting the software (along with many other iMobie software products). No iCloud backup was available to me at that time so went looking for third-party offerings. I stupidly installed the software in the hopes of retrieving a deleted SMS message. It is probably obvious that I am very likely overcooking this but, like most people, the thought of my devices or personal data being compromised is upsetting. There are no obvious signs of infection on my machine, nor evidence of a change in performance I guess I'm seeking re-assurance about what kind of damage an application like this can inflict or is it simply a case of having embarrassed myself and a bit of a learning curve?.re-formatted and re-installed mac os as a precaution.Scanned Macbook with malwarebytes premium, no threats found.Checked the dmg on virustotal and it comes back clean but mixed results regarding the signature (sometimes it comes back with a signature from Apple, sometimes not).MacBook Pro, Mid 2015, macOS Sierra 10.12.6.You read scary things about malware / spyware surviving a reformat etc. I hope I have done all the necessaries but it would be fantastic if someone with proper expertise could give me the thumbs up. Since downloading, I've scanned with Malwarebytes (no threats) and after a bout of paranoia reformatted and reinstalled macOS as a precaution. TL DR: It's less-than-legitimate software and I am hoping for some reassurance that I haven't infected my computer with malware or spyware or unwittingly invited a significant security breach of my personal data. A couple of weeks ago I foolishly downloaded and used a third-party mac application called PhoneRescue by a software company called iMobie based in China: imobie.***/phonerescue However, this time I appear to have made an error in judgement. I am normally extremely careful and cautious about vetting software for legitimacy before I use it.
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